Dirty Work
Software
ServiceTitan Alternative for Small Contractors
Powerful contractor software without the enterprise price tag or complexity.
When Enterprise Software Doesn't Fit Your Business
You searched "ServiceTitan alternative" for a reason. Maybe you sat through the sales demo and liked what you saw, then got the quote and nearly fell out of your chair. Or you signed up, paid the implementation fee, and six months later you're still not fully onboarded. Perhaps you're using it now and spending more on software than you spend on truck insurance, wondering if there's a better way.
You're not alone. ServiceTitan built an incredible platform for large HVAC and plumbing companies with dedicated office staff and six-figure software budgets. But for small contractors with one to five crews, it's like buying a semi truck to haul groceries. All that power, most of it collecting dust, while the monthly bills keep stacking up.
$250-500/month
Typical ServiceTitan cost per technician
Small contractors across Oklahoma City, Norman, Edmond, and the surrounding metro need software that actually fits their operation. Something powerful enough to eliminate paperwork chaos, but simple enough that your crew can learn it in a day. Something that costs what a small business can actually afford, not what a venture-backed enterprise demands.
That's exactly what we build at Dirty Work Software. Our all-in-one contractor software uses Wix, AppSheet, and Make.com to connect your website, database, scheduling, invoicing, and reporting into one seamless operation. No per-user fees eating your margins. No 12-month contracts holding you hostage. No implementation timeline that stretches past your next busy season.
For flooring contractors especially (epoxy, polished concrete, decorative coatings), we understand that ServiceTitan wasn't even built for your trade. Their estimating tools assume HVAC service calls, not garage floor coatings with material coverage calculations and cure time scheduling. We build systems that speak your language from day one.
What You'll Learn on This Page
The Real Cost Problem
Comparison & Fit Analysis
Making The Right Choice
Common Questions
Why Small Contractors Search for ServiceTitan Alternatives
The search "ServiceTitan alternative" has grown consistently year over year, and the reasons aren't hard to understand. ServiceTitan is genuinely excellent software, but excellence designed for enterprise contractors creates real problems when applied to smaller operations. Understanding why contractors leave helps clarify what you actually need.
The Pricing Problem: ServiceTitan charges $235 to $398 per technician monthly, with some contractors reporting costs exceeding $300,000 annually. For a five-person operation, that's $1,175 to $1,990 monthly before add-ons, implementation, or training. Most small contractors spend more on ServiceTitan than they spend on their vehicle fleet insurance, yet they're only using 20% of the features.
Price isn't the only factor, though it's usually the loudest one. Complexity creates its own costs that don't show up on invoices. When your office manager spends three hours weekly wrestling with features you don't need, that's real money leaking from your business. When leads sit in the system because nobody can figure out how to process them quickly, that's lost revenue.
6-12 months
Average ServiceTitan implementation time
Implementation delays frustrate contractors more than almost anything else. One Better Business Bureau complaint from December 2024 captured a common experience perfectly: "We have never been onboarded. At this point, we have currently paid for one year of ServiceTitan even though we do not use the software." That's twelve months of payments with zero return.
The Hidden Costs Beyond Monthly Fees
What the sales demo doesn't emphasize are the costs that accumulate around the subscription. Implementation fees range from $5,000 for small businesses up to $50,000 or more for larger operations. Marketing Pro and Phones Pro aren't included in base plans and add significant monthly expenses. Training your team takes weeks or months of reduced productivity.
ServiceTitan's Full Cost Picture
Implementation Setup: Initial onboarding and configuration fees ranging from $5,000 to $30,000 for most small businesses, plus data migration and custom setup requirements.
Per-Technician Pricing: Monthly costs of $125 to $398 per technician that multiply quickly as you grow, with most users reporting $235 to $325 per user.
Add-On Modules: Marketing Pro, Phones Pro, Pricebook Pro, and other features cost extra beyond base subscription, often adding 30 to 50 percent to monthly bills.
Annual Contracts: Twelve-month minimum commitments lock you in regardless of whether the software works for your operation, with limited flexibility to downgrade.
Training Time: Steep learning curve requires weeks of reduced productivity while your team adapts, with one user noting it "takes a long time to onboard and set things up properly."
QuickBooks Integration Issues: Approximately 60% of users report glitchy QuickBooks integration requiring double entry, which defeats the purpose of automation. (Compare this to our QuickBooks integration, which syncs invoices, payments, and job costs without manual workarounds.)
Support Limitations: Customer support issues are mentioned frequently across review platforms, with complex tickets sometimes taking weeks to resolve.
Opportunity Cost: Features built for HVAC service calls don't translate to project-based trades like flooring, meaning you're paying for capabilities you can't actually use.
The total cost of ownership often runs 40 to 60 percent higher than the quoted per-technician rate. For a five-technician flooring contractor, that might mean $2,500 to $3,500 monthly when everything is factored in, compared to quoted prices around $1,500.
ServiceTitan vs Custom Contractor Systems
Understanding the fundamental differences between enterprise software and custom-built systems helps clarify which approach fits your operation. Neither is inherently better; they solve different problems for different business sizes and complexity levels.
ServiceTitan follows a platform model where every contractor gets access to the same massive feature set. You pay for the whole warehouse, whether you need everything in it or not. This works beautifully for large operations that genuinely use dispatching optimization, complex job costing, inventory management, multi-location coordination, and enterprise reporting simultaneously.
Two Approaches to Contractor Software
Enterprise Platform Model
Standardized Features: Every business gets the same interface and capabilities, designed around typical HVAC and plumbing service call patterns. Flooring contractors, remodelers, and specialty trades get templates built for someone else's workflow, with trade-specific adjustments available as paid add-ons.
Per-User Pricing: Costs scale linearly with team size at $235 to $398 per technician monthly. A five-person crew pays $1,175 to $1,990 before add-ons. Every hire increases software overhead automatically, creating friction in growth decisions that should be about talent, not subscriptions.
Long Implementation: Complex configuration requires extensive setup, training, and data migration. Six to twelve months before full operation is normal. You're paying monthly fees while still figuring out how the system works, and your team splits attention between old and new processes.
Comprehensive but Complex: Hundreds of features covering dispatching, inventory, job costing, and reporting. Impressive depth, but most contractors access only 20 to 30 percent of available capabilities. The rest sits unused while you pay for all of it.
Custom-Built System Model
Tailored Functionality: Built specifically for your workflows and trade requirements from day one. Flooring contractor? Square footage calculators, cure time scheduling, visual quoting. You're not paying for HVAC dispatch optimization you'll never touch.
Flat Monthly Pricing: Costs stay predictable regardless of team size within tiers. Our bundles include 30, 50, or 80 users depending on level. Add a crew member tomorrow and your software bill stays exactly the same.
Phased Implementation: Working system within 30 days. Database online by month two. Complete system operational in four to five months. Each phase delivers immediate value, so you're not waiting half a year before seeing any return on your investment.
Right-Sized Complexity: Interface and features match what your team actually does daily. Field crews learn the system in days, not months. Adoption rates stay high because the software feels like it was built for your operation, because it was.
Custom systems aren't automatically superior. They require a development partner who understands contractor operations, and they can't match ServiceTitan's depth in areas like dispatch optimization algorithms or extensive third-party integrations. The question is whether you need that depth.
4-6 weeks
Typical custom system implementation per milestone
When ServiceTitan Makes Sense (And When It Doesn't)
ServiceTitan genuinely fits certain contractor profiles. If you run a $3 million or larger operation with multiple crews, dedicated dispatchers, a full-time office team, and the budget for enterprise software, ServiceTitan's depth makes sense. The sophisticated dispatching, extensive integrations, and enterprise reporting justify the investment when you're actually using those capabilities daily.
Right-Sizing Your Software Investment
The best software for your business is the one that solves your actual problems without creating new ones. Our ROI calculator for contractors helps you see whether the math works for your specific operation. For contractors under $1.5 million in annual revenue, enterprise platforms often create more operational friction than they eliminate. You need systems that match your current scale while growing with you, not systems designed for where you might be in ten years. Getting the right fit means faster implementation, higher adoption rates, and ROI that actually materializes within your first year.
ServiceTitan becomes problematic when you're paying enterprise prices for small business needs. Warning signs include: monthly software costs exceeding your truck insurance, team members avoiding the system because it's too complicated, implementation dragging past six months, and regular frustration that features don't quite fit your workflow.
For flooring contractors specifically, ServiceTitan's HVAC-centric design creates additional friction. Estimating templates assume service calls rather than square footage calculations. Job workflows don't account for cure times and return visits. Portfolio management for visual selling isn't built in. You're adapting your process to fit software instead of software fitting your process.
Paying Enterprise Prices for Small Business Needs?
Every month you spend $2,000 or more on software you're only partially using is another month that money could fund real growth. Custom contractor systems typically run 40 to 60 percent less than ServiceTitan while delivering the specific functionality your operation actually needs. The math works out in your favor, and there's no twelve-month contract to escape first.
Start with the numbers to see what switching could save. Or book a 15-minute Operations Review and we'll pinpoint where your software costs are leaking.
What You Get With Dirty Work Software
Our approach starts from a fundamentally different premise: contractor software should fit the contractor, not the other way around. We build integrated systems using proven platforms (Wix websites, AppSheet databases, Make.com automations) that connect everything in your operation without the complexity or cost of enterprise software. Leads come in through your website, land in your contact database, flow through your quoting process, convert to jobs with job tracking and crew assignment, generate time tracking and material usage, and produce invoices that sync with QuickBooks. One connected system instead of six disconnected tools.
The difference you'll notice immediately: everything lives in your accounts, under your name. Your website runs on Wix under your business. Your database and files sit in Google Drive that you own. If we part ways tomorrow, you don't get handed a folder of code files and a "good luck" handshake. Your systems keep running because they're already running on platforms you control. You just pick up the subscription costs directly (roughly $50 to $150 monthly for most contractors) and keep operating. No rebuilding, no rehosting, no scrambling to find someone who can make sense of proprietary code.
So what are you actually paying us for? Not access to your own system. You're paying us to cover your platform costs, maintain and monitor everything, refine and expand your systems as your business evolves, and create the blogs, pages, social posts, and videos that drive traffic to your website. The moment that stops being worth it, you leave with everything intact. We have to earn your business every month.
How Our Systems Work
1
Website Captures Lead
Visitor fills out your inquiry form with project details, square footage, timeline, and contact info. Form works perfectly on phones since most leads come from job sites or trucks.
Instant
2
Contact Record Created
Lead information populates your database with name, address, project type, and source tracking. No copying from email to spreadsheet to CRM. One entry, permanent record.
2 seconds
3
Quote Built From Templates
System pulls your pricing, generates material calculations based on square footage, and pre-fills customer details. You adjust scope and margins, not rebuild from scratch every time.
5 minutes
4
Proposal Sent Electronically
Professional quote with your branding, itemized pricing, and terms goes directly to customer email. They can view, ask questions, or accept without you chasing paper.
One click
5
Job Created on Acceptance
Accepted quote automatically creates job record with scope, pricing, and schedule. Links to the original contact, quote history, and any notes from your sales conversation.
Instant
6
Crew Gets Everything
Field team receives job details, customer contact, site address with directions, scope notes, and any special instructions on their phones. No morning office stops for paperwork.
Automatic push
7
Time and Materials Logged
Field app captures clock-in/out with GPS verification, material quantities used, progress photos, and completion notes. Data flows to job record in real time, not end of week.
Real-time
8
Invoice Generates From Actuals
Completed job triggers invoice with line items pulled from accepted quote and actual hours worked. Shows what was quoted versus what was used so you see true margins.
Automatic
9
Customer Pays Online
Invoice arrives by email with credit card and ACH payment options. Customer pays from their phone. Deposit, progress payments, and finals all tracked in one place.
Same day
10
Accounting Stays Current
Payment data, invoice details, and job costs sync to QuickBooks without manual entry. Your books reflect reality without your bookkeeper re-typing everything monthly.
Automatic sync
For flooring contractors, we build what ServiceTitan doesn't offer: visual quoting with options your customers can see, material coverage calculators that prevent ordering mistakes, cure time scheduling that handles return visits automatically, and portfolio organization that lets you show similar completed work instantly.
20-30 hours
Weekly time savings with complete system
Trade-Specific vs Generic Features
Generic contractor software makes assumptions about your work that may not apply. HVAC-focused platforms assume technicians dispatch to service calls, complete work in hours, and bill on the spot. Flooring and concrete coating work involves multi-day projects, material staging, weather dependencies, cure periods, and return visits for topcoats.
Flooring Contractor-Specific Capabilities
Visual Quote Builder: Show customers color chips, flake samples, metallic swirls, and finish options directly in proposals, with before/after photos of similar completed work included automatically.
Coverage Calculators: Square footage inputs calculate material quantities with appropriate waste factors built in, preventing expensive ordering mistakes on coating and epoxy jobs.
Cure Time Scheduling: System tracks application dates and automatically schedules return visits for topcoats based on product requirements, eliminating missed callbacks.
Multi-Phase Job Tracking: Projects flow through prep, base coat, broadcast, topcoat stages with status visible to office and field, keeping complex jobs organized.
Portfolio Organization: Before/after photos organized by project type, finish, and location, making it simple to show prospects relevant completed work during sales conversations.
Material Cost Tracking: Actual material usage logged per job feeds accurate job costing, showing true profitability by project type and helping refine future estimates.
Weather Integration: Outdoor project scheduling accounts for temperature and humidity requirements for proper coating cure, preventing costly rework.
Maintenance Scheduling: System tracks warranty periods and prompts maintenance follow-ups for polished concrete and coating projects requiring periodic service.
These aren't features adapted from HVAC software. They're built specifically for how flooring and coating contractors actually work, using terminology you recognize and workflows that match your daily reality.
Real Numbers: Pricing Comparison
Honest pricing comparison requires looking at total cost of ownership over time, not just advertised monthly rates. ServiceTitan quotes per-technician pricing that sounds manageable until you multiply it by your team size and add implementation fees, required add-ons, and the productivity cost of a lengthy rollout.
Five-Technician Cost Comparison: A typical five-person contractor operation on ServiceTitan pays $1,175 to $1,990 monthly at $235 to $398 per technician, plus $5,000 to $15,000 implementation, plus add-ons for marketing and phones. With Dirty Work Software, our Professional bundle runs $5,000 monthly flat (includes 20 development hours and comprehensive SEO), implementation happens through phased milestones ($10,000 to $18,000 for a complete database system), and you own everything we build. First-year total: ServiceTitan approximately $20,000 to $35,000. Dirty Work Software approximately $70,000 including build and ongoing support, but with permanent assets you own and marketing that generates leads.
The pricing model difference matters as much as the dollar amounts. Per-technician pricing punishes growth. When hiring a new crew member costs an additional $250 monthly in software fees, you build that friction into every hiring decision. Our tiered approach includes up to 50 users in Professional support, meaning growth doesn't automatically mean higher software costs.
$0 per user
Additional cost to add team members within tier
Monthly investment comparisons only tell part of the story. ServiceTitan subscriptions are ongoing costs that never build equity in your business. Our milestone-based builds create permanent assets: a high-performing website you own, databases that belong to you, automations that continue running even if you stop working with us. The ongoing support maintains and improves those assets, but the core system is yours regardless.
What Your Investment Includes
Our bundled pricing combines development, support, and marketing services that would cost significantly more purchased separately. Understanding what's included clarifies the value comparison.
Development builds and improves your systems. This is the hours we spend adding features, refining workflows, expanding automations, and making your database do more. Think of it as your fractional tech team. Development comes in tiers based on how actively you're building: 10, 20, or 40 hours monthly.
Support keeps everything running. 24/7 monitoring, unlimited bug fixes, security updates, and platform infrastructure (we cover Google Workspace, AppSheet, Make.com, Wix hosting, and domain registration). Support is always $500 monthly standalone, less when bundled. You never get a surprise bill because AppSheet raised prices.
Marketing drives traffic to your website. Blog posts, hub pages, social content, Google Business Profile management, and (at Premium) video production. These create permanent assets that generate leads without ongoing ad spend. Marketing comes in tiers based on how aggressively you want to grow: foundational blogging, comprehensive content with hub pages, or full video production.
See How the Numbers Work for Your Operation
Every contractor's situation is different. Your crew size, revenue level, current software costs, and administrative time all factor into whether custom systems make financial sense for your specific business. Our ROI calculator shows you the math based on your actual numbers, not generic estimates.
15 minutes with the calculator shows you the savings. Want specifics? Book an Operations Review and we'll map your current costs against what custom systems would run.
Implementation and Ownership Differences
How software gets implemented affects how quickly you see returns, how smoothly your team adopts it, and how much disruption your operation absorbs during the transition. ServiceTitan's comprehensive approach means comprehensive implementation timelines and comprehensive frustration when things don't go smoothly.
Average ServiceTitan implementation runs six to twelve months based on user reports, with some contractors waiting over a year before going fully live. During that period, you're paying monthly fees while receiving partial or no value. Your team is split between old and new systems, creating confusion and inefficiency. Momentum that could drive adoption fades as the rollout stretches on.
Dirty Work Software Implementation Approach
Phase 1
Discovery and Planning (Week 1-2)
We dig into your current workflows, pain points, and priorities through detailed conversations and process mapping. You walk us through how a job moves from lead to invoice today, where things break down, and what keeps you up at night. You see a system architecture proposal showing exactly what we'll build, in what order, and why each piece matters to your operation.
Phase 2
Website Foundation (Month 1-2)
Your optimized contractor website goes live with lead capture forms, professional presentation, and basic automation connecting inquiries to your inbox and phone. Mobile-responsive design means it works perfectly when prospects find you from their trucks. You're getting value and capturing leads from day one, not waiting for everything to complete before seeing returns.
Phase 3
Website Foundation (Month 1-2)
Contact management, quoting, and job tracking come online in your AppSheet database. Your team learns the system incrementally rather than facing an overwhelming all-at-once rollout. Quotes pull from your pricing templates with material calculations built in. Job records link to contacts, preserving the full history of every customer relationship.
Phase 4
Operations Integration (Month 3-4)
Time tracking, scheduling, and invoicing connect to your database. Field crews clock in and out from their phones with GPS verification. Job assignments push automatically with customer details, site address, and scope notes. Completed jobs trigger invoices with line items pulled from accepted quote and actual hours worked. QuickBooks sync eliminates the double entry that eats your evenings.
Phase 5
Automation Refinement (Month 4-5)
Workflows get fine-tuned based on how your team actually uses the system. Automations expand to handle edge cases we couldn't anticipate on paper. Lead follow-up sequences, quote reminder emails, invoice payment notifications, and review requests all run without you touching them. Your system evolves from functional to seamless.
Each phase delivers working functionality. You're not waiting months to see any return. By the time your complete system is built, you've already recovered significant implementation costs through time savings and improved lead conversion.
30 days
Time to first working system component
What Ownership Actually Means
ServiceTitan operates on a rental model. You pay monthly for access to their platform, using their infrastructure, following their rules. When you cancel, you lose access to everything. Your historical data sits in their systems, requiring export processes they control.
True Ownership from Day One
Everything we build belongs to you from the moment we create it. Your website runs on your Wix account. Your databases live in your Google Drive. Your domain is registered with you as the legal owner. If you decide to stop working with us tomorrow, give us 60 days notice and we transfer full control at no charge. Your systems keep running because they're yours, built on platforms you can manage independently or take to any developer you choose.
No lock-in isn't just a marketing phrase; it's the structural reality of how we build. We earn your business monthly by providing value, not by holding your data hostage. That accountability keeps us focused on actually solving your problems rather than creating dependency.
Our transfer terms are explicit: 60 days notice means zero transfer fee. We absorb approximately $1,000 in labor costs to properly transition everything to your control. Rushed transfers under 60 days carry a $1,000 fee that compensates for schedule disruption, but even then, you leave with everything you paid for.
Making the Right Decision for Your Business
The ServiceTitan alternative search usually reflects genuine frustration with enterprise software economics, but switching systems isn't a decision to make casually. Understanding when alternatives genuinely make sense helps ensure your next move improves your operation rather than trading one set of problems for another.
Alternatives make clear sense when monthly software costs significantly exceed the value you're extracting. If you're paying $2,000 monthly for software your team barely uses, the economics favor simpler systems that cost less and get higher adoption. The savings fund other growth investments while reducing operational complexity.
Signs Custom Systems Fit Better Than Enterprise Platforms
1
Software Costs Exceed Benefit
Monthly fees running $2,000 or more while your team uses maybe a quarter of the features. The math stopped working months ago but you're locked into the contract.
Overpaying
2
Feature Overwhelm
Your office manager avoids half the system because it's too complicated. Crews use the bare minimum. Training sessions keep happening but adoption never sticks.
Underusing
3
Extended Implementation
Six months in and you're still not fully live. Paying monthly fees for a system that's perpetually "almost ready." Original timeline was three months.
Stalled
4
Trade Mismatch
Estimating templates assume HVAC service calls, not square footage calculations. Job workflows don't account for cure times or return visits. You're forcing your process into their boxes.
Misfit
5
Growth Penalty
Every new hire means another $250 per month in software fees. You factor subscription costs into hiring decisions. Growth comes with automatic overhead increases.
Penalized
6
Support Frustration
Complex tickets bounce between departments for weeks. Generic responses that don't address your actual problem. You've learned to work around issues instead of fixing them.
Abandoned
7
Integration Issues
QuickBooks sync requires manual corrections every week. Data doesn't match between systems. Your bookkeeper spends hours reconciling what should be automatic.
Broken
8
Contract Constraints
Twelve-month minimum with auto-renewal. Can't downgrade when you realize you're overpaying. Stuck until the contract ends even though you stopped using half the features.
Trapped
ServiceTitan remains the right choice for contractors who genuinely need enterprise capabilities. If you're running a $3 million plus operation with complex multi-location dispatching, extensive inventory management, and a team that actively uses advanced features, the platform justifies its cost. Don't switch just because alternatives exist; switch because they solve your actual problems better.
$150K-$1.5M
Revenue range where custom systems typically outperform enterprise platforms
Questions to Answer Before Switching
Before committing to any alternative, honest self-assessment prevents expensive mistakes. What specifically frustrates you about your current software? Is it pricing, complexity, implementation delays, or feature mismatch? Different problems suggest different solutions.
If pricing is the primary issue, calculate total cost of ownership for alternatives rather than just comparing monthly rates. Include implementation, training time, productivity during transition, and ongoing support costs. Sometimes "cheaper" software costs more when everything is factored in.
If complexity is the issue, evaluate whether simpler software can actually handle your operational requirements. Some complexity reflects genuine business complexity that any software must address. Make sure alternatives can manage your real workflows, not just promise simplicity that doesn't survive contact with actual operations.
If implementation is the issue, understand what made it difficult. Aggressive timelines with unrealistic expectations cause problems regardless of software choice. Data quality issues, team resistance, and unclear requirements create implementation friction that follows you to any new system.
What is a Profit and Why You Should Be Making One
AppSheet database development represents a significant investment in your business infrastructure, but one that typically pays for itself within months through labor savings and operational efficiency. Our pricing reflects the complexity of the system, number of integrated modules, and ongoing automation requirements. We structure agreements to align our success with yours through performance-based pricing models.
Development Investment and Ongoing Service Costs
Custom database systems require substantial upfront design and development work to build properly. Unlike template solutions that force you into predetermined structures, true custom development involves understanding your unique workflows, designing appropriate data models, building user interfaces optimized for your processes, and creating integrations that connect your technology ecosystem.
Development timelines typically range from 4-12 weeks depending on system complexity. A basic lead management and quoting system might require 6-8 weeks, while a comprehensive business operating system with time tracking, inventory management, payroll integration, and customer portals could take 10-14 weeks. Rush timelines are possible for additional fees when business circumstances require faster implementation.
Benefit Card
Most contractor websites remain optimized exclusively for traditional search engines, creating significant opportunity for early adopters of GEO strategies. By structuring content to serve both traditional SEO and AI-powered search, your website positions your business for visibility across all discovery channels as customer search behavior continues evolving toward AI-assisted research and decision-making.
Highlight Card: A $30,000 upfront development fee creates significant cash flow strain for small contractors and provides no ongoing incentive for us to optimize your system. A 4% revenue share on $500,000 in annual jobs costs you $20,000 yearly while ensuring we remain invested in your success, continuously improving the system, and responding quickly to issues. As your revenue grows, we benefit proportionally, creating perfect alignment.
Stat Card
Typical Office Labor Savings From Hiring Robots to Do Everything For You
Feature List
Initial System Design and Development: One-time investment covering.....
Initial System Design and Development: One-time investment covering.....
Initial System Design and Development: One-time investment covering.....
Initial System Design and Development: One-time investment covering.....
Initial System Design and Development: One-time investment covering.....
Process List
1
Customer Submits Website Form
Lead information instantly captured with project details, service type, and location data
Instant
2
Automatic CRM Entry Created
Contact record generated in AppSheet database with task assignment to sales team
2 seconds
3
Follow-Up Email Sequence Triggers
Automated thank you email with company info and estimated response timeline
1 minute
4
Quote Generated & Sent
Sales rep uses template system to create branded PDF proposal with pricing calculator
15 minutes
Step List
1
Emergency Services
Immediate response emphasis, 24/7 availability, fast turnaround time, emergency pricing transparency
2
Major Projects
Educational content focus, financing options, project timeline explanations, detailed process overview, past project galleries
3
Maintenance Services
Value of preventive care, contract benefits, seasonal reminders, long-term cost savings, warranty information
4
General Inquiries
Exploratory discovery questions, range of services showcase, consultation offer, flexible scheduling, free estimate emphasis
Different Follow-Up Strategies by Service
1
Emergency Services
Immediate response emphasis, 24/7 availability, fast turnaround time, emergency pricing transparency
2
Major Projects
Educational content focus, financing options, project timeline explanations, detailed process overview, past project galleries
3
Maintenance Services
Value of preventive care, contract benefits, seasonal reminders, long-term cost savings, warranty information
4
General Inquiries
Exploratory discovery questions, range of services showcase, consultation offer, flexible scheduling, free estimate emphasis
Automated Follow-Up Sequence Example
Step 1
Immediate Response (2 minutes)
Automated email confirms receipt of their inquiry, sets expectations for when you'll call, provides your direct phone number and office hours. Builds confidence you received their information.
Step 2
Next Business Day (24 hours)
Our team creates a tailored database structure and automation blueprint specific to your business operations and service offerings.
Step 3
Value-Add Content (Day 3)
Educational email related to their service request. HVAC prospects get "5 Signs You Need AC Replacement vs Repair." Plumbing prospects get "How to Choose a Plumber for Major Projects."
Step 4
Check-In (Day 7)
Friendly check-in asking if they've made a decision or have questions. Offers to schedule estimate at their convenience. Includes testimonials from recent similar projects.
Step 5
Final Touch (Day 14)
Last follow-up before lead goes to longer-term nurture sequence. Emphasizes your availability, includes limited-time offer or seasonal promotion if applicable.
Let's Talk About Your Specific Situation
Generic software recommendations don't help much. Your business has specific challenges, specific workflows, and specific goals that determine which approach actually makes sense. A 15-minute conversation clarifies whether custom systems fit your needs better than enterprise platforms, and what switching would actually involve for your operation.
Start with the numbers, or jump straight to a 15-minute review of your operation. Either way, you'll know exactly what makes sense for your business.
Frequently Asked Questions About ServiceTitan Alternatives
How much does ServiceTitan actually cost for small contractors?
ServiceTitan charges $125 to $398 per technician monthly, with most small contractors reporting effective costs of $235 to $325 per user. A five-person team typically pays $1,175 to $1,990 monthly for the software alone. But that's just the subscription. Add implementation fees ($5,000 to $15,000 for most small businesses), add-on modules like Marketing Pro and Phones Pro (often 30 to 50 percent more on top of base pricing), and the productivity cost of a six to twelve month rollout where you're paying but not fully operational. Total first-year cost for a five-technician operation often runs $20,000 to $35,000 when everything is factored in. By year three, you've spent $50,000 to $80,000 with nothing to show except continued access to the platform.
What makes Dirty Work Software different from other ServiceTitan alternatives?
We build custom systems specifically for your operation rather than selling access to generic platforms. Everything we create belongs to you, uses your domain and accounts, and keeps running if you stop working with us. We specialize in contractor trades that enterprise software ignores, particularly flooring and concrete coating contractors.
Can your systems match ServiceTitan's features?
We don't try to replicate ServiceTitan's entire feature set. Instead, we build the specific functionality your operation actually needs. Most small contractors use 20 to 30 percent of enterprise platform features. We build that 20 to 30 percent excellently, at lower cost, with higher adoption rates because the system matches your actual workflows.
How long does implementation take compared to ServiceTitan?
Our phased implementation delivers working components within 30 days, with complete systems typically operational in four to five months. ServiceTitan implementations average six to twelve months based on user reports, with some contractors waiting over a year before going fully live.
What happens to my data if I switch from ServiceTitan?
ServiceTitan allows data export, though the process and formats vary by data type. During implementation, we help migrate the data that actually matters for ongoing operations: customer contacts with full history, property addresses, job records, and invoice history. This gives your new system the context it needs to serve returning customers properly. Some data transfers cleanly in structured exports. Other data requires manual cleanup or doesn't migrate perfectly, particularly technician performance metrics, custom tags, and certain reporting data. The core business information, your customers and what you've done for them, moves with you. You're not starting from scratch. Plan for one to two weeks of data cleanup and validation during the transition, usually during Phase 3 of implementation when your database comes online.
Is switching contractor software disruptive to daily operations?
Any software transition creates some disruption. The question is how much and for how long. Our phased approach minimizes impact by implementing systems incrementally over four to five months rather than flipping a switch on day one. Your website goes live first (low disruption, immediate lead capture). Database comes next with gradual team onboarding. Operations features roll out after your team is comfortable with the basics. Throughout the transition, your old systems remain available as backup. Nobody is forced to abandon familiar tools cold turkey. Most contractors report two to three weeks of adjustment per phase, not months of chaos. The productivity dip is real but manageable, typically 10 to 15 percent during active transition weeks. Compare that to ServiceTitan's six to twelve month implementations where disruption stretches across an entire year.
Do you work with contractors currently on ServiceTitan?
Yes. Many clients come to us after ServiceTitan experiences that didn't meet expectations. We handle data migration, help your team transition workflows, and build systems that address the specific frustrations that drove your search for alternatives.
What if I'm locked into a ServiceTitan contract?
Contract terms are between you and ServiceTitan, and we can't advise on breaking agreements. But you have options. Many contractors run both systems during the transition period: continue using ServiceTitan for daily operations while we build your replacement in parallel. When your contract ends, you switch to systems that are already built, tested, and ready. No gap in coverage, no rushed implementation. Others negotiate early termination based on documented issues, though success varies. Some discover their contract has different terms than they remembered once they actually read it. We can begin building immediately regardless of your current contract status. Our phased implementation means your new website can start capturing leads right away (no conflict with ServiceTitan), and your database can be ready and waiting for the day your contract ends.
Do your systems integrate with QuickBooks?
QuickBooks integration is standard in our database builds, and we prioritize getting it right because broken accounting sync defeats the entire purpose of automation. We connect invoicing, payments, and expense tracking to sync with QuickBooks Online or Desktop. Invoices created in your database push to QuickBooks automatically. Payments received update both systems. Job costs flow through for accurate profitability reporting. The integration handles the matching and categorization that trips up many ServiceTitan users, approximately 60 percent of whom report QuickBooks sync issues requiring manual workarounds. Your bookkeeper stops re-entering data and starts actually analyzing it. Month-end close becomes days instead of weeks.
What ongoing support do you provide after implementation?
Our bundled pricing includes ongoing development hours, monitoring, bug fixes, and continuous improvement. Starter includes 10 development hours monthly, Professional includes 20 hours, and Premium includes 40 hours. Support response times range from one business hour to 30 minutes depending on tier.
Can I add features later if my business grows?
Absolutely. Your system grows with you without the per-user penalties or tier upgrades that enterprise platforms require. Monthly development hours allow continuous additions and refinements: new automation workflows, additional database fields, expanded reporting, integrations with new tools. When you need major new functionality (say, a complete field operations overhaul or advanced scheduling system), milestone builds add significant capability in focused projects. The key difference: you're adding to assets you own. ServiceTitan growth means higher monthly fees forever. Our growth means investing in systems that become more valuable over time. A contractor who starts at Starter ($3,000/month) and eventually needs Premium-level development ($7,000/month) has still built equity in their systems. Downgrading later doesn't mean losing what you built.
Do you work with flooring contractors specifically?
Flooring contractors are our specialty. We understand epoxy, polished concrete, decorative coatings, and the unique workflows these trades require. Our systems include visual quoting, material coverage calculators, cure time scheduling, and portfolio management that ServiceTitan's HVAC-focused platform doesn't provide.
What's your pricing compared to ServiceTitan?
Our bundles range from $3,000 to $7,000 monthly, combining development, support, and marketing. At first glance that looks comparable to ServiceTitan's $1,175 to $1,990 monthly for a five-person team. But the comparison isn't apples to apples. ServiceTitan is software access only. You still need separate marketing, separate hosting, and you're paying per-user fees that grow with every hire. Our bundles include blog content and SEO that generates leads, all platform costs covered, and flat pricing regardless of team size (up to 30, 50, or 80 users depending on tier). More importantly, you own everything we build. Three years with ServiceTitan means $50,000+ spent with nothing but continued access. Three years with us means $100,000+ invested in permanent assets: a website generating leads, databases you control, automations that keep running even if you leave.
Is there a contract or can I cancel anytime?
Everything runs month-to-month with 60 days notice to cancel. No annual contracts, no early termination penalties. Give us proper notice and we transfer full control of your systems at no charge. You own everything, so leaving means taking your assets with you rather than losing access.
How do I know if custom software is right for my business?
Custom systems typically outperform enterprise platforms for contractors between $150,000 and $1.5 million in annual revenue. But revenue alone doesn't tell the whole story. Ask yourself these questions: Is your monthly software bill higher than the value you're getting? Is your team using less than a third of available features? Did implementation take twice as long as promised? Are the estimating templates built for HVAC service calls when you do flooring projects? Do you factor subscription costs into hiring decisions because of per-user pricing? If you answered yes to two or more, custom systems likely fit better. The sweet spot is contractors complex enough to need real systems but not so large that enterprise software overhead becomes negligible. That's most contractors in the $400K to $1M range.
What trades do you work with besides flooring?
While flooring and concrete coating contractors are our specialty, we serve HVAC, plumbing, electrical, roofing, and other specialty trades throughout the Oklahoma City metro area. The custom system approach benefits any contractor drowning in enterprise software costs or disconnected tools.
Do you help with websites too or just software?
Website development is typically the first milestone in our builds. Your website becomes an active lead generation tool rather than just an online brochure. It connects directly to your database, captures leads automatically, and integrates with the rest of your business systems.
What areas do you serve?
We serve contractors throughout the Oklahoma City metro including Edmond, Norman, Yukon, Moore, Mustang, and surrounding communities. Tulsa metro is our secondary market. Our systems work anywhere, but local contractors benefit from in-person discovery sessions and relationship-based support.
What's the first step to explore alternatives?
Schedule a free consultation. We'll discuss your current situation, specific frustrations, and whether custom systems make sense for your operation. No pressure, no obligation. If ServiceTitan or another platform genuinely fits your needs better, we'll tell you that directly.
How soon can I start if I decide to move forward?
Discovery sessions can begin within a week of agreement. First working system components typically deliver within 30 days. Complete systems with all milestones run four to five months. Unlike enterprise platforms, you're getting value from early phases rather than waiting for everything to complete.
Your Business Deserves Software That Fits
You started your contracting business to do great work, serve customers well, and build something meaningful. You didn't start it to spend Sunday nights fighting with enterprise software or wondering if your monthly subscription costs more than it returns. The right systems should feel like they were built for your operation, because they were.
Small contractors across Oklahoma City, Norman, Edmond, and the surrounding communities are discovering that enterprise software economics don't make sense for every business. Custom systems built on proven platforms deliver the functionality you need without the complexity you don't, at prices that leave room for actual growth. Plus, you own everything, forever.
The conversation costs nothing and obligates you to nothing. Let's talk about what's frustrating you, what you're trying to accomplish, and whether we're the right fit to help you get there. If ServiceTitan or another platform genuinely serves you better, we'll say so. But if custom systems make more sense for your operation, you'll know exactly what that looks like and what it costs.
Let's Talk About Your Business
Every Oklahoma contractor has different needs, workflows, and growth goals. We don't sell one-size-fits-all packages. Instead, we build custom automation systems designed around how your specific business actually operates.
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Built for Contractors
We speak your language. No tech jargon, no corporate nonsense. Real solutions for real field service businesses.
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Proven Systems
Working with contractors across Oklahoma. Your competitors are already automating. Time to catch up or get ahead.
Fast Results
Most businesses see time savings within the first two weeks. Stop doing paperwork, start running jobs.
Flexible Engagement
Choose the pricing model that fits your business stage. We have options for growing contractors and established companies alike.
Long-Term Partnership
We're still supporting contractors we started with years ago. No disappearing after launch. Your business evolves, your systems evolve with it.
Honest Consultation
We'll tell you if automation isn't right for your stage yet. Really. Free consultation means actual advice, not a sales pitch.
