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Terms Of Service

Dirty Work Software Last Updated: December 13, 2025

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AGREEMENT TO TERMS

These Terms of Service ("Terms") govern your access to and use of the website, products, and services ("Services") provided by Dirty Work Software ("Company," "we," "us," or "our"). By accessing our website or using our Services, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you may not access or use our Services.

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DESCRIPTION OF SERVICES

Dirty Work Software provides business automation services for contractors and field service businesses, including:

  • Custom website design and development (Wix platform)

  • Database and application development (AppSheet)

  • Workflow automation setup and management (Make.com)

  • System integration connecting websites, databases, and automation tools

  • Ongoing support, maintenance, and optimization services

  • SEO and digital marketing services

  • Training and consultation

Specific services, deliverables, timelines, and pricing are defined in individual service agreements, proposals, or statements of work ("Service Agreements") between you and the Company.

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CLIENT RESPONSIBILITIES

To ensure successful delivery of our Services, you agree to:

Provide Accurate Information

Supply accurate, complete, and timely information necessary for us to perform our Services. This includes business details, branding assets, login credentials, and content.

Timely Communication and Feedback

Respond to requests for information, approvals, and feedback within reasonable timeframes. Delays in your responses may extend project timelines.

Access and Credentials

Provide necessary access to your existing systems, platforms, and accounts as required for integration and development work.

Content and Materials

Provide or approve all content, images, logos, and materials needed for your project. You are responsible for ensuring you have the rights to use any materials you provide.

Payment

Pay all fees according to the payment terms specified in your Service Agreement.

Compliance

Use our Services in compliance with all applicable laws and regulations.

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INTELLECTUAL PROPERTY

Our Intellectual Property

We retain ownership of:

  • Our proprietary methodologies, processes, and know-how

  • Pre-existing tools, templates, and code libraries

  • Any improvements to our proprietary systems developed during your project

Your Intellectual Property

You retain ownership of:

  • Your business name, logo, trademarks, and branding

  • Your original content and materials

  • Your customer data and business information

Work Product

Upon full payment, you own the custom deliverables created specifically for your project, including:

  • Your custom website design and content

  • Your custom database structure and configurations

  • Your custom automation workflows

However, this ownership is subject to:

  • Third-party platform terms (Wix, Google/AppSheet, Make.com)

  • Our retained rights to underlying tools and methodologies

  • Any limitations specified in your Service Agreement

License to Use

You grant us a limited license to use your materials (logo, content, etc.) as necessary to provide our Services and to display your project in our portfolio (unless you request otherwise in writing).

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THIRD-PARTY PLATFORMS

Our Services utilize third-party platforms including Wix, Google Workspace, AppSheet, and Make.com. Your use of these platforms is subject to their respective terms of service and privacy policies.

We are not responsible for:

  • Changes to third-party platform features, pricing, or availability

  • Outages or service interruptions caused by third-party platforms

  • Data loss or security breaches originating from third-party platforms

  • Terms imposed by third-party platforms on your use of their services

You are responsible for maintaining your own accounts with these platforms, including any subscription fees they charge directly to you.

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PAYMENT TERMS

Fees

Fees for our Services are specified in your Service Agreement. Unless otherwise stated:

  • Development projects require a deposit before work begins

  • Monthly services are billed in advance

  • Revenue-sharing arrangements are billed monthly based on agreed metrics

Payment Methods

We accept payment via methods specified in your invoice. All fees are in U.S. dollars unless otherwise stated.

Late Payments

Payments not received within 15 days of the due date may incur:

  • Late fees of 1.5% per month on the outstanding balance

  • Suspension of Services until payment is received

  • Termination of Services at our discretion

Refunds

Deposits and fees for completed work are generally non-refundable. Refund eligibility for incomplete work is determined on a case-by-case basis as specified in your Service Agreement.

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PROJECT TIMELINE AND DELIVERY

Estimated Timelines

Project timelines provided are estimates based on the information available at the time. Actual timelines may vary due to:

  • Scope changes or additions

  • Delays in receiving client feedback or materials

  • Technical complexities discovered during development

  • Third-party platform limitations

Scope Changes

Changes to project scope may affect timeline and pricing. Significant scope changes require written agreement and may result in additional fees.

Acceptance

Upon delivery of project milestones or final deliverables, you will have a reasonable review period (typically 5 to 10 business days) to request revisions or report issues. Deliverables are considered accepted if no feedback is provided within this period.

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WARRANTIES AND DISCLAIMERS

Our Warranty

We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards.

For a period of 30 days after project completion (or as specified in your Service Agreement), we will correct any defects in our deliverables at no additional charge, provided the defect results from our work and not from:

  • Changes made by you or third parties

  • Third-party platform issues

  • Your failure to follow our instructions or recommendations

Disclaimer

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EXCEPT AS EXPRESSLY STATED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

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WE DO NOT WARRANT THAT:

  • Our Services will meet all your requirements

  • Our Services will be uninterrupted, timely, or error-free

  • Results obtained from our Services will be accurate or reliable

  • Any specific business outcomes (revenue, leads, etc.) will be achieved

Third-Party Platforms

We make no warranties regarding third-party platforms. Your use of Wix, AppSheet, Make.com, and other third-party services is at your own risk.

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LIMITATION OF LIABILITY

Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Exclusion of Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business

  • Loss of data or data corruption

  • Business interruption

  • Cost of substitute services

This exclusion applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Exceptions

These limitations do not apply to liability arising from gross negligence, willful misconduct, or fraud.

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INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dirty Work Software, its owners, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:

  • Your use of our Services

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Content or materials you provide

  • Your business operations

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TERMINATION

Termination by You

You may terminate our Services at any time by providing written notice. Termination does not relieve you of payment obligations for Services already rendered.

Termination by Us

We may terminate or suspend our Services if you:

  • Fail to pay fees when due

  • Breach these Terms or your Service Agreement

  • Engage in conduct that harms our reputation or business

Effect of Termination

Upon termination:

  • You remain responsible for all fees incurred through the termination date

  • We will provide reasonable assistance in transitioning your systems (additional fees may apply)

  • Access to ongoing services (hosting, automation, support) will cease

  • Licenses to proprietary tools and methodologies terminate

Survival

Provisions regarding intellectual property, payment, limitation of liability, indemnification, and dispute resolution survive termination.

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CONFIDENTIALITY

Confidential Information

Both parties agree to keep confidential any proprietary or sensitive information shared during our engagement, including:

  • Business strategies and financial information

  • Customer data and contact information

  • Technical specifications and system architecture

  • Pricing and contract terms

Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available through no fault of the receiving party

  • Was already known to the receiving party

  • Is independently developed without use of confidential information

  • Is required to be disclosed by law

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DISPUTE RESOLUTION

Informal Resolution

Before initiating formal proceedings, you agree to contact us to attempt informal resolution of any dispute. Many issues can be resolved quickly through direct communication.

Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Oklahoma County, Oklahoma. You consent to the jurisdiction of these courts.

Limitation Period

Any claim arising from these Terms or our Services must be brought within one (1) year after the cause of action accrues.

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GENERAL PROVISIONS

Entire Agreement

These Terms, together with your Service Agreement and any other documents incorporated by reference, constitute the entire agreement between you and Dirty Work Software regarding our Services.

Amendments

We may update these Terms from time to time. Material changes will be communicated to active clients. Continued use of our Services after changes become effective constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

Independent Contractors

Our relationship is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

Notices

Notices to us should be sent to our contact information below. Notices to you will be sent to the email address associated with your account or Service Agreement.

Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party platform failures.

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CONTACT INFORMATION

If you have questions about these Terms, please contact us.

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