Dirty Work
Software
Frequently Asked Questions About Contractor Software
The stuff you actually want to know before investing in business software.
What You Will Find on This Page
Getting Started
Services and Capabilities
Pricing and Investment
Implementation and Timeline
Technology and Integration
Support and Training
Getting Started with Dirty Work Software
What Does Dirty Work Software Actually Do?
We build integrated business systems that connect your website, customer database, scheduling, quoting, time tracking, and invoicing into one automated workflow. Think of it as replacing scattered spreadsheets, paper forms, and manual data entry with a connected system where information flows automatically from one step to the next.
When a customer fills out a contact form on your website, that lead automatically enters your customer database. When you create a quote, the system pulls customer information without retyping. When your crew logs hours, those hours automatically feed into payroll reports and job costing. Every piece connects to eliminate the double-entry and manual tasks eating up your evenings.
We use three main platforms: Wix for professional websites with built-in lead capture, AppSheet for custom databases that match your exact workflow, and Make.com for automations that move information between systems without manual intervention. You get enterprise-level functionality without enterprise-level complexity or cost.
Who Are Your Services Designed For?
Our systems work best for contractors in the Oklahoma City metro area with annual revenues between $150K and $2M who are growing but drowning in paperwork. If you spend your evenings doing data entry instead of relaxing with your family, or if leads slip through the cracks because you cannot respond fast enough, you are exactly who we built this for.
Contractors Who Benefit Most from Our Systems
Flooring and coating contractors: Operators handling epoxy, polished concrete, and decorative finishes who need visual quoting tools and material coverage calculators built specifically for coating work.
HVAC and plumbing contractors: Service businesses managing multiple technicians who need efficient dispatching, time tracking, and invoice automation to handle high call volumes.
Electrical and roofing contractors: Crews juggling residential and commercial projects who need job tracking and progress documentation to keep customers informed and jobs profitable.
General contractors: Companies coordinating subcontractors and multiple project phases who need comprehensive scheduling and communication systems to prevent costly delays.
Landscaping and hardscape contractors: Seasonal businesses that need efficient quoting, crew scheduling, and recurring service management to maximize revenue during peak months while maintaining winter customer relationships.
Growing operations ready to scale: Contractors who recognize that hiring an office manager is not the only solution to administrative overload and want systems that grow with their business without adding headcount.
How Is This Different from ServiceTitan or Jobber?
The big platforms like ServiceTitan, Jobber, and Housecall Pro are built for HVAC, plumbing, and electrical contractors. They are excellent at what they do, but they force every contractor into the same box. If your workflow does not match their assumptions, you adapt to the software instead of the software adapting to you.
We build custom systems that match how you actually work. Epoxy contractors need material coverage calculators and cure time scheduling. Polished concrete contractors need multi-visit job tracking with different grinding phases. Decorative concrete contractors need visual portfolios and sample galleries. None of the big platforms understand these nuances because they were not built for specialty trades.
40% cost difference
Custom systems vs. per-user subscription fees over 3 years
The pricing model also differs significantly. ServiceTitan charges $125 to $398 per technician per month. For a crew of five, that adds up to $7,500 to $24,000 annually before you have customized anything. Our systems cost more upfront but less over time, and you own them outright rather than renting access month to month.
Still Have Questions? Let's Talk Through Your Situation
This page covers the questions we hear most often, but every contractor's situation is unique. The best way to understand exactly how our systems could help your business is a direct conversation about your specific challenges and goals.
Schedule a free consultation and we will walk through your current workflow, identify the biggest opportunities for automation, and outline what a custom solution would look like for your operation. No pressure, no obligation. Just a straightforward conversation about whether we are the right fit.
Services and Capabilities
What Services Do You Offer?
We organize our services into four categories based on what contractors need most. Most clients combine services from multiple categories to create a complete business system.
Four Service Categories for Complete Business Automation
1
Website and Lead Generation
Professional contractor websites with automated lead capture and follow-up sequences, plus local SEO services that help Oklahoma City area customers find you when they search for contractors.
2
Business Management Software
Custom databases for tracking contacts, jobs, quotes, time, and invoicing. Built on AppSheet to match your exact workflow instead of forcing you into someone else's process.
3
Specialized Operations
Inventory tracking, subcontractor management, service contract handling, and recurring billing systems for contractors with complex operational requirements.
4
Automation and Integration
Workflow automations connecting your existing tools, plus QuickBooks integration to keep your accounting accurate without manual data entry.
Can You Build a System for My Specific Workflow?
Absolutely. Custom systems are our specialty. We start every project by understanding exactly how you run your business today. What forms do you use? Where does information live? What steps take too long? What falls through the cracks?
Then we design a system that matches your workflow, not one that forces you to change how you operate. If your quoting process has five steps, we build a five-step system. If you need to track cure times between coats, we build that in. If your crews need to upload progress photos for customer updates, we make it happen.
Your Workflow, Not Someone Else's Template
The biggest frustration contractors have with off-the-shelf software is adapting their proven processes to match rigid templates. We flip that equation. Our custom AppSheet databases start as blank canvases that we shape around your operations. The system learns your business rather than the other way around. This means faster adoption, fewer workarounds, and a solution that actually gets used instead of abandoned after the first month.
Do You Work with Contractors Outside Oklahoma?
Our primary focus is contractors in the Oklahoma City metro area, including Edmond, Norman, Tulsa, and surrounding communities. We know this market, understand local business conditions, and can meet in person when needed.
That said, we have worked with businesses outside Oklahoma when the project makes sense. The systems we build work anywhere. If you are outside our area and interested in working together, reach out and we will discuss whether we are a good fit.
Ready to See How This Works for Your Business?
Every contractor operation is different. The best way to understand what a custom system could do for you is to walk through your specific situation. We offer free consultations where we review your current workflow, identify the biggest time wasters, and outline what an integrated system would look like for your business.
Pricing and Investment
How Much Does Your Software Cost?
Pricing depends on what you need. We offer two main approaches: milestone-based builds that spread investment over time, or one-time project builds for businesses ready to invest upfront.
How Our Pricing Structure Works
1
Initial Consultation
We discuss your current workflow, pain points, and goals to understand exactly what you need.
Free
2
System Design and Scope
We outline the specific features, integrations, and automations your system will include.
1-2 weeks
3
Milestone or One-Time Decision
Choose whether to build in phases with milestone pricing or complete the full project at once.
Your Choice
4
Development and Implementation
We build your custom system while keeping you updated on progress throughout.
3-8 weeks typical
5
Training and Launch
Your team learns the system with hands-on training before we go live with real operations.
Included
6
Ongoing Support Selection
Choose the support tier that matches your needs for continued partnership after launch.
Monthly Options
Most contractors invest between $8,000 and $25,000 for their initial system depending on complexity. A basic website with lead capture and simple database starts around $8,000. A complete system with quoting automation, time tracking, payroll reports, and invoicing typically runs $15,000 to $25,000. Enterprise-level builds with multiple departments and complex integrations can reach $40,000 to $60,000.
$8K to $25K
Typical investment for complete contractor automation system
What Is the Difference Between Milestone and One-Time Pricing?
Milestone pricing breaks your project into phases. You pay for and receive each piece before moving to the next. This approach works well for contractors under $800K in annual revenue who want to spread their investment over several months while seeing results at each stage.
One-time pricing covers the entire project scope upfront with a single investment. This approach works better for established contractors over $800K revenue who have capital available and want everything built simultaneously. One-time projects often complete faster because we can work on multiple components in parallel.
Both approaches deliver the same quality and functionality. The difference is timing and cash flow, not outcomes.
Are There Monthly Fees After the Initial Build?
After your system launches, you choose from three ongoing support tiers based on how much help you want. The Starter tier at $800 per month covers basic maintenance, monitoring, and help desk access. The Professional tier at $2,500 per month adds proactive optimization, training updates, and priority support. The Enterprise tier at $4,500 per month includes dedicated support, advanced analytics, and continuous improvement projects.
Important note about ongoing costs: The monthly support fee is the only recurring cost from us. You also pay platform fees directly to Wix, AppSheet, and Make.com for hosting your system. These platform fees typically run $50 to $200 per month combined depending on your usage level. We help you select the most cost-effective plans during setup.
Some contractors choose not to continue with monthly support after their system stabilizes. That is completely fine. We offer a clean handoff option where we document everything and transfer full ownership. However, we strongly recommend continued partnership because ongoing SEO, content marketing, and system optimization compound your results over time.
Implementation and Timeline
How Long Does Implementation Take?
Most projects complete in 4 to 12 weeks depending on scope. A basic website with lead capture takes 4 to 6 weeks. A complete business system with database, automation, and integrations takes 8 to 12 weeks. Complex enterprise builds with multiple departments can take 12 to 16 weeks.
Typical Implementation Journey for Complete Business System
Step 1
Discovery and Planning
We document your current workflow, identify automation opportunities, and design the system architecture that matches your operations.
Step 2
Website and Foundation
Your professional website launches with lead capture, contact forms, and mobile optimization while database development begins simultaneously.
Step 3
Database and Core Features
Your custom AppSheet database takes shape with contacts, jobs, quotes, and the specific tracking features your business requires.
Step 4
Automation and Integration
Make.com workflows connect everything together, linking your website to your database and your database to QuickBooks and other tools.
Step 5
Testing and Refinement
We run real scenarios through the system, identify any issues, and refine the workflow based on actual usage before full launch.
Step 5
Training and Launch
Your team receives hands-on training, we migrate any existing data, and the system goes live for daily operations.
Two factors most commonly extend timelines: waiting for client-provided content (photos, service descriptions, pricing information) and scope additions during the project. Clients who come prepared with content and stick to the original scope typically finish faster.
What Do I Need to Provide to Get Started?
We need information about your business, examples of your current process, and content for your website. Specifically, plan to provide high-quality photos of your completed work, descriptions of your services, pricing structure or typical quote ranges, and access to any existing systems you want to integrate.
What Clients Typically Provide During Implementation
Business information: Company details including services offered, service area, team size, and current annual revenue to help us size the system appropriately.
Photos and visual content: Before and after project photos, team photos, equipment images, and any other visuals that showcase your work quality and professionalism.
Service descriptions: Written explanations of what you offer, how your process works, and what makes your approach different from competitors.
Pricing structure: Your current pricing approach, typical quote ranges, and any tiered service offerings so we can build accurate quoting tools.
Current customer data: Existing customer lists, job history, or any databases you currently use (spreadsheets count) for migration into your new system.
Access credentials: Login information for QuickBooks, existing website hosting, email accounts, and any other platforms we need to integrate with your new system.
Will My Business Be Disrupted During Setup?
No. We build your new system alongside your existing operations, not on top of them. You keep using whatever methods currently work until the new system is fully tested and ready. On launch day, you switch over with confidence because everything has been validated.
The only disruption is your time for meetings, feedback, and training. Expect to invest 2 to 4 hours per week during active development phases, mostly in short check-ins and review sessions. The more engaged you are during development, the better the final system matches your needs.
Questions About Your Specific Timeline?
Technology and Integration
What Platforms Do You Use to Build Systems?
We build on three primary platforms, each chosen for specific strengths that benefit contractors.
Wix powers your website and online presence. It is a professional website builder with excellent mobile optimization, built-in SEO tools, and reliable hosting. Wix handles lead capture forms, booking widgets, and integrates smoothly with our automation layer.
AppSheet creates your custom database and business applications. Owned by Google, AppSheet lets us build powerful apps without traditional coding. This means faster development, lower costs, and easier maintenance. Your crew can access job information, log time, and update status from their phones through AppSheet-powered apps.
Make.com (formerly Integromat) handles automation and integration. When a lead comes in through your website, Make.com automatically adds them to your database. When you mark a job complete, Make.com can generate an invoice and send it to QuickBooks. This invisible layer eliminates manual data movement between systems.
90% less manual data entry
Typical reduction after implementing automations
Can You Integrate with QuickBooks?
Yes. QuickBooks integration is one of our most requested features. We connect your custom system to QuickBooks Online so financial data flows automatically without duplicate entry.
When you create an invoice in your system, it appears in QuickBooks. When a customer pays, the payment records in both places. Job costs tracked in your database feed into QuickBooks for accurate profit and loss reporting. Your accountant sees clean, organized books without you spending hours on data entry.
We also integrate with other accounting platforms like Xero when needed. The goal is connecting your operational systems to your financial systems so money matters stay accurate automatically.
Do Your Systems Work on Mobile Devices?
Every system we build works on phones and tablets. Your office staff uses desktop screens for complex tasks, while your field crews use phone apps for time tracking, job updates, and customer information.
AppSheet applications are native mobile apps, not clunky websites crammed onto small screens. Crew members can clock in with GPS verification, access job details and customer contacts, upload progress photos, and update job status without returning to the office. Everything syncs automatically when they have signal, and offline mode keeps things working even in spotty coverage areas.
Support and Training
What Training Is Included?
Every project includes hands-on training for your team before launch. We do not just build the system and disappear. We make sure everyone who needs to use it actually knows how.
Training typically includes a comprehensive walkthrough of every feature, practice sessions with real scenarios, written documentation you can reference later, and recorded video tutorials for training future employees. We adjust the training approach based on your team's comfort with technology. Some crews pick things up in an afternoon. Others need multiple sessions over several weeks.
Training That Actually Sticks
The difference between software that gets used and software that gets abandoned is training quality. We teach by doing, not lecturing. Your team practices with realistic scenarios using their actual customer data and job types. By launch day, the system feels familiar rather than foreign. When questions come up later (and they always do), our support team responds quickly so small confusion does not become frustration.
What Happens If Something Breaks?
All support tiers include help desk access for troubleshooting issues. When something does not work correctly, you contact our support team and we diagnose and fix the problem. Response times depend on your support tier, ranging from same-day for Enterprise clients to 48 hours for Starter tier.
Most issues are quick fixes: a field not displaying correctly, an automation trigger needing adjustment, or a user permission that needs updating. Occasionally we encounter bigger problems that require development time. Your support tier determines priority for these larger fixes.
We also monitor system health proactively on Professional and Enterprise tiers. This means we often catch and fix issues before you notice them.
Can I Make Changes to My System Later?
Yes. Business needs change, and your system should change with them. Adding new features, adjusting workflows, or integrating additional tools is always possible.
Small changes (adding a field, adjusting a form, tweaking an automation) typically fall under your monthly support coverage. Larger additions (building new modules, adding major integrations, redesigning significant sections) are scoped as additional projects with separate pricing.
We design systems with flexibility in mind from the start. Good architecture means most changes are straightforward rather than requiring complete rebuilds.
Results and ROI
What Kind of Results Can I Expect?
Results vary based on your starting point and how fully you adopt the system. Contractors who implement everything and use the system daily see the strongest results.
Typical Outcomes for Fully Implemented Systems
Time savings: Contractors report saving 10 to 20 hours weekly on administrative tasks, reclaiming evenings and weekends previously spent on paperwork.
Faster lead response: Automated follow-up means leads hear from you in minutes instead of hours, dramatically improving conversion rates before competitors even respond.
Reduced errors: Eliminating manual data entry removes the typos, missed entries, and forgotten follow-ups that cost money and damage customer relationships.
Better job costing: Accurate time tracking linked to specific jobs reveals true profitability, helping you price future work correctly and identify unprofitable customers.
Professional image: Clean proposals, automated updates, and organized communication make your small business look like a larger, more established operation to customers.
Scalable operations: Systems that worked for 5 jobs per month work for 50 jobs per month without adding office staff, enabling growth without proportional overhead increases.
Improved cash flow: Faster invoicing and integrated payment reminders reduce days to payment, keeping money moving and reducing collection headaches.
Lower stress: Knowing nothing falls through the cracks, having information at your fingertips, and eliminating repetitive tasks creates a calmer, more controlled work environment.
How Long Until I See ROI?
Most contractors see measurable time savings within the first month of active use. The exact ROI timeline depends on your investment level and how quickly you adopt the system.
6 to 12 weeks
Typical time to measurable ROI for most contractors
A contractor who invests $15,000 and saves 15 hours weekly at $50 per hour effective value recovers their investment in about 20 weeks. Add in one or two deals closed because of faster lead response, and ROI often arrives within the first quarter.
The compounding benefit is what most contractors underestimate. SEO improvements build over months. Customer data accumulates into marketing assets. Efficiency gains multiply as you handle more volume. Year two returns typically exceed year one significantly.
What If the System Does Not Work for My Business?
We have never built a system that a contractor could not use. The custom approach means we design around your specific needs rather than hoping our template fits your situation.
That said, success requires adoption. A perfectly designed system only works if your team actually uses it. We include thorough training and ongoing support to maximize adoption. We also stay engaged after launch to address friction points before they become deal-breakers.
If concerns arise during development, we address them before launch. Our process includes multiple review checkpoints where you see the system taking shape and provide feedback. Problems caught early are easy to fix. We would rather adjust mid-project than deliver something that does not fit.
Let's Talk About Your Business
Every Oklahoma contractor has different needs, workflows, and growth goals. We don't sell one-size-fits-all packages. Instead, we build custom automation systems designed around how your specific business actually operates.
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Built for Contractors
We speak your language. No tech jargon, no corporate nonsense. Real solutions for real field service businesses.
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Proven Systems
Working with contractors across Oklahoma. Your competitors are already automating. Time to catch up or get ahead.
Fast Results
Most businesses see time savings within the first two weeks. Stop doing paperwork, start running jobs.
Flexible Engagement
Choose the pricing model that fits your business stage. We have options for growing contractors and established companies alike.
Long-Term Partnership
We're still supporting contractors we started with years ago. No disappearing after launch. Your business evolves, your systems evolve with it.
Honest Consultation
We'll tell you if automation isn't right for your stage yet. Really. Free consultation means actual advice, not a sales pitch.
Everything Oklahoma Contractors Need to Know About Business Automation
Whether you run an epoxy flooring crew in Edmond or manage HVAC technicians across the OKC metro, you probably have questions about how business automation actually works. This page answers the questions contractors ask most often before getting started with Dirty Work Software.
We believe in straightforward answers. No technical jargon, no corporate speak. Just clear explanations of what our systems do, how much they cost, and what results you can expect. If something here does not answer your specific question, schedule a free consultation and we will walk through your situation together.
15+ hours per week
Average time savings for contractors using our systems